Alemba are named in the Gartner Peer Insights 'Voice of the Customer' ReportRead the report
Alemba was founded in 2007 with the goal of providing high-quality services in the IT Service Management market. Initially, we focused on the support of infra Enterprise and VMware Service Manager.
We soon saw that many customers struggled to achieve process maturity, hampered by legacy tools that were too difficult and clumsy to use. Alemba began developing Alemba Service Manager, a unique Enterprise Service Management solution that combines depth of functionality and ease-of-use to enable customers to achieve more for much less cost and effort.
On 1 July 2014, Alemba assumed ownership of the VMware Service Manager product and now has full control of its future development, license provision, and global services and support.
Today, Alemba delivers specialist Enterprise Service Management solutions to a rapidly-growing global customer base across a wide range of sectors, including Education, Health Care, Finance, Non-profit, and Government. With offices in the United Kingdom, Europe, Australia and the United States, we have grown exponentially over the past 8 years.
Our mission, however, remains the same:
To create the next generation of Enterprise Service Management software, putting user experience at the heart of everything we do.