Everyone is aware of the benefits that automating business processes can bring. However, typically an organization will have software and solutions around task management for instructing their teams what jobs they should do next. Completely separately there are likely to be data architects designing interfaces and data bases between one piece of software and the next.
Alemba Service Manager brings both of these disciplines together in a single workflow. Here’s how it works:
This unrivalled power allows you to make your business processes 100% automated. Put the Digital Twin of the Organization (DTO) modelling straight to use.
With Alemba Service Manager you can:
Use workflow tasks to control the workflow internally within Alemba Service Manager or to automate external procedures outside of the tool.
The advanced Alemba Service Manager integration platform allows easy out-of-the-box connection to a wide variety of platforms.
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We are pleased to announce that Alemba has received an honourable mention in the Gartner Magic Quadrant for IT Service Management Tools (ITSM) 2020.
With the release of Alemba Service Manager in 2018, we expanded the capability of the tool to break the constraints of plug-ins and the reliance on Internet Explorer. The available interfaces of Core, Nano and Portal were available to use in modern browsers such as Google Chrome and Microsoft Edge. New features, enhanced security measures and improved performance techniques necessitated the removal of Internet Explorer support for Core and Nano as they were incompatible.