Alemba - Our Partners
Demo Contact

Our Partners

Alemba + You

At Alemba, we view building a strong partnership program as an essential part of our go-to-market strategy. We work with a large network of partners to deliver business-critical service desk and ITSM solutions to customers around the globe.

We are looking for partners to assist customers with the procurement, sales, integration and implementation of solutions that extend the capabilities of our platform.

Become a Value Added Reseller

Keeping it local

Many customers who are looking for help with the procurement of an ITSM solution wish to transact with a local representative with whom they already have a procurement relationship.


Use your business connections to create a new revenue stream by referring ITSM solutions opportunities to Alemba and we’ll reward you with commission. You can feel safe in the knowledge that your clients are being referred to a provider who puts customers first.


Does your company specialize in IT Service Management? Choose Alemba’s Service Management solution to resell to your clients.

Alemba Service Manager is trusted by a large number of organizations across the globe to manage their IT estates.

Training and Support

Our partner network is important to us. Alemba will work with new partners to transfer the knowledge they need to sell and optimize Alemba Service Manager for their customers – but the relationship doesn’t end there. We continue to work closely with members of our partner network to ensure they have the latest information and updates on the product and marketing collateral.

Whether you are a managed service provider, a system integrator or a consulting firm, we’ll put together a custom training and support plan to ensure you get the most out of our partnership.


We'd love to work with you!


Become a Partner



Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.

Liverpool City Council


Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.

ASM Honorable Mention in Gartner's Magic Quadrant for ITSM

14 Oct 2020

We are pleased to announce that Alemba has received an honourable mention in the Gartner Magic Quadrant for IT Service Management Tools (ITSM) 2020.

Alemba to end support for IE

19 Aug 2020

With the release of Alemba Service Manager in 2018, we expanded the capability of the tool to break the constraints of plug-ins and the reliance on Internet Explorer. The available interfaces of Core, Nano and Portal were available to use in modern browsers such as Google Chrome and Microsoft Edge. New features, enhanced security measures and improved performance techniques necessitated the removal of Internet Explorer support for Core and Nano as they were incompatible.