Alemba - Integration Platform
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Integration Platform

Alemba Service Manager offers an advanced integration platform, which allows you to link together your IT management tools and systems.

There is a range of connectors that act as an interface between the Alemba Service Manager integration platform capabilities and third-party software applications, including SolarWinds, SNOW, Microsoft SCCM, Atlassian Jira and many more.

With the Alemba Service Manager integration platform, you can:

Automation

Automate the transfer of information

(for the resolution of calls or the completion of tasks, for example)

manage Alerts

Manage alerts across different systems

CMDB

Populate the Alemba Service Manager Core CMDB with externally discovered resources

Connectors

Alemba’s powerful integration platform makes it easy to use your Alemba Service Manager system to interact with third-party applications and technologies.

Kroger

 

Established in 1883, The Kroger Co. is one of the largest general retailers in the United States.

Liverpool City Council

 

Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.

ASM Honorable Mention in Gartner's Magic Quadrant for ITSM

14 Oct 2020

We are pleased to announce that Alemba has received an honourable mention in the Gartner Magic Quadrant for IT Service Management Tools (ITSM) 2020.

Alemba to end support for IE

19 Aug 2020

With the release of Alemba Service Manager in 2018, we expanded the capability of the tool to break the constraints of plug-ins and the reliance on Internet Explorer. The available interfaces of Core, Nano and Portal were available to use in modern browsers such as Google Chrome and Microsoft Edge. New features, enhanced security measures and improved performance techniques necessitated the removal of Internet Explorer support for Core and Nano as they were incompatible.