Alemba are named in the Gartner Peer Insights 'Voice of the Customer' ReportRead the report
HR practitioners often rely on numerous systems and tools to manage requests, queries and incidents.
Using Alemba’s HR Service Management tool to manage day-to-day requests, queries and incidents will aid effective HR Service Management, ensuring speedy delivery as well as improved accountability and transparency.
Alemba’s Employee Self Service capabilities allow HR managers to better manage resources, costs and performance.
“Alemba Service Manager helped us to partition our services across IT, HR and Finance. Some of the data we hold in HR around our staff and customers is sensitive, so we needed to be able to put some security on the information held in that partition. Alemba Service Manager could certainly help us do that!”
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Liverpool City Council is the governing body for the city of Liverpool in Merseyside, England. It consists of 90 councillors, three for each of the city's 30 wards.
Selecting and implementing a new IT Service Management tool can be a daunting task. Not only do you need to decide on the best fit for your organisation in terms of budget and functionality, but also navigate a myriad of organisational challenges.