We are pleased to announce that Alemba has received an honourable mention in the Gartner Magic Quadrant for IT Service Management Tools (ITSM) 2020.
The Gartner Magic Quadrant for IT Service Management Tools profiles vendors in the IT Service Management tool market.
This research includes an Honourable Mention section, which features noteworthy vendors that did not meet all the inclusion criteria but were of interest to Gartner clients.
While Alemba does not meet the revenue required to satisfy Gartner’s inclusion criteria for this Magic Quadrant, we are confident that Alemba Service Manager offers a functionally rich, low TCO option for mid- to enterprise organisations across a variety of sectors.
Read the research documents here (requires access to gartner.com)